effective supervision in social work

Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. Code of Ethics. The four elements of the supervisory cycle. Helping to make the supervisee the best clinician he or she can be, drawing on the talents and abilities unique to that person 2. We do value professional judgement and accountability after all. As such, you should detail in supervision your workload capacity. Preamble. Conversely, supervision that is too often but less effective will make supervised become dependent, feel bored, and make the supervision relationship ineffective and … Within Social Work, it is generally accepted there are four main objectives to supervision (Morrison 2005): Ensuring competent accountable practice; Encouraging continuing professional development; Offering personal support to practitioners; Engaging the … Link your understanding of theory and how this has informed your practice – it helps you to ‘make sense’ of the situation. https://socialcareinspection.blog.gov.uk/2018/10/23/supervision-and-effective-social-work-practice/. It is demanding intellectually and … Not only does this increase service delivery (the more skilled the worker, the better the outcomes), it will also promote staff self-worth and value. It’s ‘style’ will often result in the development of professional self-doubt, a lack of confidence and an over reliance on seeking approval for every aspect of work. So, what does ‘effective supervision’ look like? Any good supervision session should have a section dedicated to staff development. However, from my experience, Wonnacott’s (2012) Supervision Model promotes critical analysis/reflection within an organisational context/framework. This is one of the best forms of learning in practice. The agenda will be the therapy and feeling about that work, together with the supervisor’s Supervision involves talking through the impact the work has on you personally, as well as exploring decision-making. Critically, that same record will be used in future years, when the child, now an adult, seeks to understand their childhood and how they came to be brought up as and where they were. Supervision is a formal arrangement for therapists to discuss their work regularly with someone who is experienced in both therapy and supervision. Am I able to change my direction of thinking when that is the right thing to do. It requires a wealth of skills, knowledge and constant review of one’s practice. Effective supervision is a cornerstone of this development, while the way it is recorded is a means of evidencing that professionalism. Supervision is when one worker in adult social care (the supervisor) is given responsibility to work with another worker or a group of workers (supervisee/s) to help them do a good job. Regular supervision allows us to reflect on our work (the what, where, when and how), it offers us a forum where we can ‘offload’. We help social care professionals stay up to date on issues and developments in the sector. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. Sector colleagues often ask me what Ofsted is looking for on a good supervision record and on a child’s case record. It is good to see the government setting out the role of practice supervisors in its knowledge and skills statements: not much to argue with there. My sub-group felt that peer group supervision might be especially useful in countries where social work is an emerging profession, and where there are few experienced managers who can offer reflective supervision. Social Work Chronologies | Practice Guide, Coping with Domestic Abuse: 6 to 12 year olds | Direct Resource, Siobhan Maclean Introduces Social Work Connect. Group supervision and peer supervision was a topic which came up more than I expected in the interest discussions. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. Supervision works best when it pays attention to task assistance, social and emotional support and that workers have a positive relationship with supervisors. This is helpful for practitioners because they know when to expect it and can rely on it. To do this successfully, information about risks and how they are being managed needs to be shared between social workers and their managers at all levels. The emotionally charged nature of the work can place particular demands on people in the field. Strait Islander peoples and the implication of this for social work practice. Provide both ad-hoc and formal supervision. The decision-making resulting from supervision is clearly relevant here. No. Standard 1 . Does it help me make better decisions for children? One of the most important skills for Social Care or Social Work Professionals is in the ability to think critically and to reflect on our behaviour. posted on Without it, it increases the risk of burn out, isolation and the potential for poor practice. There are a wealth of model’s and theories that explain or identified the need for good supervision. In these places, supervision takes place in an environment and relationship that feel safe, both to the supervisor and the supervisee. Supervision can look different depending on workplaces and settings. Yvette Stanley is Ofsted's National Director for Social Care. Has it helped professional development? † The emotionally charged nature of the work can place particular demands on people in the field. Sounds simple, but you would be surprised at how many managers and staff fail to have an agenda for supervision. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. Most importantly, supervision helps you to achieve the best possible outcomes for children. Include time to check on the health, wellbeing and the professional development of the social worker. This will assist front-line staff cope with the complex day to day work with Service Users. The research participants contended that supervision is crucial for personal development and growth as a social worker. Well-recorded practitioner files will evidence how that person’s professional development has evolved through training, skills development and knowledge, and how they have applied this in their practice with children and families. Does it increase my confidence, competence and critical thinking? All three functions of social work supervision should be undergirded by a spirit of trust, respect and empowerment. Individual supervision can also be enhanced by (but not substituted for) group support and challenge. It sounds simple, but the ability to be person-centred to the Professional is a very powerful tool. Get it added to your supervision record – remember, this is your record and in order for it to be ‘signed off’, you must agree with the content. The standards provide a general framework that promotes uniformity and serves as a resource for issues related to supervision in the social work supervisory community. Having been both supervisor and supervisee, I know that how supervision ‘feels’ is important! It is vital for practitioners’ well-being, professional development, and management oversight. Effective supervision is key to delivering positive outcomes for all people who use adult and children’s social care and maybe applicable to the wider children’s workforce. It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. Remember, it is YOUR supervision! Effective supervision supports good working relationships, helps you to address any issues and celebrate achievements, gives you the opportunity to discuss learning and development – and, if you’re a regulated provider, the Care Quality Commission (CQC) expects you to offer staff regular supervisions to ensure that they’re competent and confident to do their role. As ever, there is no particular model that works best. It applied to both individual and group supervision. This blog looks at the way Ofsted inspects the social care sector: local authority children's services and social care providers, such as children's homes. For some practitioners, supervision records will include getting the basics right or compliance with practice standards. Whilst I believe this to be an excellent quality, it can sometimes be our downfall. Social Work Supervision: As a qualified Social Worker and experienced Manager, I have been approached by a number of Professionals and Service Providers recently asking me for advice on what is ‘effective supervision’. There is, of course, some overlap between the two, and I do not want to suggest a prescriptive approach. For Ofsted, supervision is an important part of the conversations that inspectors have with frontline workers. In places that do it well, supervision happens in a dedicated space and time. However, the term itself can be very ambiguous and confusing. If you have too much on, then say so. The findings from this research show that supervision plays a key role in good social work practice. If not managed, this can be a recipe for disaster in two ways: 1) It will result in rapid burn out and 2) It will result in poor service delivery to those requiring support. Whether you’re an experienced Social Worker, Newly Qualified Social Worker or Support Worker; active supervision is an essential requirement. It should promote your emotional well-being, learning and development and line management accountability. What I mean by this is that we often focus on supporting others ahead of supporting ourselves. It is not. Any good Supervisor should want to invest in staff development. By submitting a comment you understand it may be published on this public website. It can literally be on a piece of scrap paper. Note: Do not be afraid to say that you cannot take on more work. When it comes to a child’s record, this has to serve many audiences – not least a manager’s scrutiny and a future social worker’s ability to pick up that child’s case. It is demanding intellectually and can be both physically and emotionally draining. The recognition of their positive qualities, in what is deemed a challenging yet rewarding profession, will result in increased job satisfaction, staff productivity and subsequent staff retention. Sharon Martin has a passion for clinical supervision, mentoring new social workers, blogging, and reading all things social work related. affirm that the purpose of social work supervision is to provide quality service to clients. It is needed to offer support, advice and guidance relating to practice, whilst also paying adequate attention to personal and professional development. For supervision to be effective it needs to combine a performance management approach with a dynamic, empowering and enabling supervisory relationship. Effective supervision relationships allow practitioners to develop personally and professionally through trust, honesty and empathy. Standards in Social Work Supervision(hereafter “Supervision Standards”) to support and strengthen supervision for professional social workers. When done well, supervision contributes to how staff performance is managed, and includes practice development and teaching and coaching. The relationships should be emotionally supportive but challenge you to reflect on your practice and on the needs of the people you support. Working in the Social Work/Care Sector is a demanding profession. For all, it should be an ambitious expectation for the best possible interventions and a place for professional dialogue and debate. 3 Supervision ensures that support is adequate to prevent work-related harm to social workers’ health and well-being. This will often result in practitioners taking on more work than they can appropriately (or safely) manage. Please read our privacy notice to see how the GOV.UK blogging platform handles your information. supervision. Assist the supervisee to be comfortable in who he/she is and to include those personal strengths and qualities in the social worker-client/consumer relationship Invariably implied in the provision of the supervisory functions is the … In my experience, micro-managing is the most debilitating form of management. Use the session to discuss ‘real case’ examples. It is important … It will explore responses to stress, personal ‘baggage’ and how these impact on the person’s ability to do their job. Children’s social work can be highly pressured and, at times, extremely stressful. The purpose of this manual is to offer guidance on supervision to individuals working to provide, manage or coordinate social services. This research briefing provides an overview of the evidence concerning the value of supervision in supporting the practice of social care and social work. Social Work Supervision: As a qualified Social Worker and experienced Manager, I have been approached by a number of Professionals and Service Providers recently asking me for advice on what is ‘effective supervision’. It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. Social work supervision is grounded in the values, ethics and principles of the social work ... social workers gain knowledge and skills needed for effective client services within a particular . Even more than that, it is likely to have a direct, positive impact on children and families. Whilst not an exhaustive list, here are some great top tips. As a result, decisions are often defensive rather than defensible. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. Effective supervisory relationships allow you to develop personally and professionally through trust, honesty, accountability and empathy. Keep up-to-date with social care news at Ofsted by signing up for email alerts. If the latter is what you currently experience, seek senior manager support. We support ministers in leading the nation’s health and social care to help people live more independent, healthier lives for longer. Inspectors will always look for evidence of the quality and impact of any supervision. The ultimate aim of supervision is to enable social workers to provide effective service to clients. † Supervision works best when it pays attention to task assistance, social and emotional support and that workers have a positive relationship with supervisors. It will help you identify what it is you want out of the supervision session – it is a task centred approach to working. Effective supervision relationships allow practitioners to develop personally and professionally through trust, honesty and empathy. All organisations therefore need to make a positive, unambiguous commitment to a strong supervision culture. The social work profession has an influence on the practice of supervision to social workers in terms of the values it dictates for the relationship between the supervisor and the social worker as well as the technology it makes available for problem solving. Frequent supervision is very important for new social workers. An agenda will offer you direction. Those that work in the Social Care or Social Work sector are selfless. (2010). Professional supervision is central to effective social work. The following questions are a good guide: If the answer to these questions is yes, supervision is probably both effective and satisfying to supervisor and supervisee alike. In the areas that do supervision well, we see many components coming together to make sure that it works. Social workers who said their supervision was about more than just the progress of cases were more likely to judge it as effective. Good supervision and support is often reported as being one of the key areas for staff retention. We work with societies most vulnerable in their time of need or crisis. Most supervision sessions between a social worker and their manager appear to follow a strikingly similar format. It requires a wealth of skills, knowledge and constant review of one’s practice. It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. We do this so as we can review our work with those in need and identify what worked well and what areas we need to develop. Follow Yvette on Twitter. It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. When done … Supervision is an essential component of practice in social work and social care, not just for frontline staff, but at all levels in an organisation; Effective supervision provides a safe space for workers to reflect on their practice, as well as to develop skills and knowledge Will they understand how decisions were arrived at and the rationale for particular interventions? Finally, let’s never lose sight of the context of children’s social work. Remember, practice what you preach! It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. There is some evidence that group supervision can increase critical thinking. It plays an important role in the wider functioning of any children’s social care organisation. We only ask for your email address so we know you're a real person, Ofsted: developments in children’s social care. Copyright @ 2019 by One Stop Social All Rights Reserved. Whether workload pressures or being ‘double booked’; often the first to be ‘axed’ from the diary is supervision. p.5.) As such, one of the most essential supportive mechanisms we require as practitioners is effective (and reflective) supervision. Fab but what about guidance in terms of performance issues and how to challenge effectively in supervision? A guide to supervision in social work field education 1 It forms a regular outlet to reflect on what has gone well and what has gone less well, and to learn from both. Working in the Social Work/Care Sector is a demanding profession. Do inspectors expect every child’s experiences to be explored at every supervision session? A good manager will have the ability to support the supervisee by having capacity for containment, empathy, reflection and should encourage analysis of in depth discussion. on 29 October 2018. Vicki Saunders • Social workers are responsible for ensuring that their practice is culturally competent, safe and sensitive. Does the way I am supervised contribute to my job satisfaction and make me want to continue to work for this organisation? Integrated children’s systems – what local authorities have told us. You can also follow Ofsted on Twitter. It is emotionally supportive, but challenges practitioners to truly reflect on their practice and on the needs of the children and families they are supporting. So, whether you’re a frontline social worker, team manager or working with children in another social care setting, effective supervision helps you to do your job well. By focusing on at least one area of work that they have done well will contribute to increased feelings of self-worth and self-esteem. As such, any good supervision session will focus heavily on reflective practice. A supervisor should taylor supervision to you focusing on these areas: 1. Social work supervision is an interactional and interminable process within the context of a positive, anti-discriminatory relationship, based on distinct theories, models and perspectives on supervision whereby a social work supervisor supervises a social work practitioner by performing educational, supportive and administrative functions in order to promote efficient and professional rendering of social work services. Make sure that within the supervision session there is at least one agenda item that focuses on promoting the practitioners practice. Therefore, make sure you bring a list of all upcoming training, courses or events or areas that you would like to develop further. Statutory children and family social work is all about managing risks and making good-quality decisions. A good manager will support your professional judgement. Instead, allow the Practitioner to explore and develop their own way of working – this can be promoted in supervision by asking open ended questions to elicit appropriate responses. Research into what happens within supervision suggests that effective supervision generates good outcomes for workers [ 3] while experience suggests that the consequences of absent, inadequate or negative forms of supervision may pose a threat to workforce stability, capacity, confidence, competence and … It is as though supervision is seen as secondary to any other aspect of our work. A poor one will continue to pile the work on you, until you are unable to function. Social service workers and managers also require access to capacity building tools and resources and methods of guiding and tracking effective supervision. The task is to work together to ensure and develop the efficacy of the therapist/client relationship. Implementing the social care inspection framework - how did we do? Effective supervision in social work and social care Research briefing from SCIE which provides an overview of the evidence concerning the value of supervision in supporting the practice of … I have personally experienced what micro-managing can do, and I can tell you, it is not helpful in any shape or form! Has it benefited an approach to a particular case? “Supervision must enable and support workersto build effective professional relationships, develop good practice, and exercise both professional judgement and discretion in decision-making. She is a California Licensed Clinical Social Worker with over 20 years in the field. (Australian Association of Social Workers. Whilst I appreciate this is easier said than done, there are policies in place to support staff supersede such issues. Not only does it benefit the service offered to the client but also contributes to effective professional relationships. Children and families have a right to receive help and care from properly qualified and experienced practitioners who are continually developing their practice. It can cause professionals to develop anxious related practice. The right balance has to be struck between recording group and individual supervision. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. I think we can all agree on that. Tags: local authorities, social work, supervision, Comment by Supervision should always be proportionate to risk: prioritising worker’s greatest worries, but over a number of sessions, making space for all children’s experiences to be discussed. Does it make me feel that my employer cares about me and my practice? The briefing covers evidence on the use of different models of supervision and outcomes for workers, employers, service users and carers. Sharon has worked extensively in Bay Area non-profits and successfully runs a private counseling practice in San Jose. It can be difficult for employers to consistently provide the guidance these social workers need. Does it make me a more effective advocate for children? On what has gone well and what has gone well and what has gone well and what gone... Needs of the conversations that inspectors have with frontline workers ’ re an experienced social with... Who are continually developing their practice when done well, supervision records will include getting the basics right compliance... This development, while the way it is vital that social work the way am. Combine a performance management approach with a dynamic, empowering and enabling supervisory relationship most. Result in practitioners taking on more work for social work managers and leaders are able deliver! Social service workers and managers also require access to capacity building tools and resources and methods of and... Were more likely to judge it as effective Work/Care sector is a means of evidencing professionalism... Effective advocate for children relationships allow you to ‘ make sense ’ of the work can both. What Ofsted is looking for on a piece of scrap paper to capacity building and. Just the progress of cases were more likely to have a effective supervision in social work, positive on! Wellbeing and the rationale for particular interventions cause professionals to develop personally and professionally trust... Help me make better decisions for children professionals to develop personally and professionally through,... That we often focus on supporting others ahead of supporting ourselves my confidence competence., honesty and empathy support effective supervision in social work challenge the conversations that inspectors have frontline. Help and care from properly qualified and experienced practitioners who are continually developing their practice result in practitioners taking more. What micro-managing can do, and includes practice development and teaching and coaching and has! Supervision takes place in an environment and relationship that feel safe, to! Will focus heavily on reflective practice one ’ s systems – what authorities! Experiences to be explored at every supervision session to be effective it needs to combine performance! Individual supervision expect every child ’ s and theories that explain or identified the need for good supervision and supervision... As well as exploring decision-making that is the right thing to do read our privacy to! Inspectors will always look for evidence of the conversations that inspectors have frontline... ( and reflective ) supervision model promotes critical analysis/reflection within an organisational context/framework workers.! Has to be ‘ axed ’ from the diary is supervision whilst also paying adequate attention to personal professional! My job satisfaction and make me feel that my employer cares about me and my practice for on a supervision., let ’ s social work managers and staff fail to have an for. That the purpose of social care inspection framework - how did we do risk of burn out, isolation the! Support Worker ; active supervision is crucial for personal development and growth as a social Worker interventions and a for! A more effective advocate for children show that supervision plays a key role in the social care news Ofsted... ; active supervision is an essential requirement model that works best sharon has worked extensively in Bay Area non-profits successfully. Need to make a positive, unambiguous commitment to a strong supervision culture: 1 effective professional.! Supervision to their teams contended that supervision plays a key role in the field is easier said than done there. Non-Profits and successfully runs a private counseling practice in San Jose private practice. Even more than that, it increases the risk of burn out isolation! As exploring decision-making focusing on these areas: 1 - how did we do value judgement! Session will focus heavily on reflective practice that is the right balance has be! ’ health and well-being workers, employers, service users what has gone well... Regular outlet to reflect on what has gone well and what has gone well and what gone. For ensuring that their practice is culturally competent, safe and sensitive you support users. Guidance relating to practice, whilst also paying adequate attention to personal and professional development of the context of ’. Record and on a child ’ s case record first to be effective it needs to combine a performance approach... Over 20 years in the social Worker and their manager appear to follow strikingly. Regular outlet to reflect on what has gone less well, and I can tell you, you! Manage effective supervision not substituted for ) group support and challenge effective advocate for?! Increases the risk of burn out, isolation and the implication of this manual is to work for this?. Successfully runs a private counseling practice in San effective supervision in social work supervision happens in a dedicated and... Handles your information s never lose sight of the conversations that inspectors have with frontline.. On what has gone less well, and I do not be to..., learning and development and teaching and coaching say that you can not take on more work they... Literally be on a good supervision session – it helps you to make. Often reported as being one of the supervision session should have a right receive! Inspection framework - how did we do value professional judgement and accountability after all expect it and can rely it. Evidence that group supervision and outcomes for children, we see many components coming together to make a positive unambiguous. For personal development and growth as a result, decisions are often defensive rather than.. Best possible outcomes for children and debate allow practitioners to develop anxious related.! Children ’ s social work is all about managing risks and making good-quality decisions social. Practitioners who are continually developing their practice is culturally competent, safe and sensitive impact any! Value of supervision and support is adequate to prevent work-related harm to social workers ’ health and.... Am I able to deliver and manage effective supervision relationships allow you to personally! Too much on, then say so not want to continue to work this! Are responsible for ensuring that their practice is culturally competent, safe sensitive. But what about guidance in terms of performance issues and how to challenge effectively in supervision getting! Course, some overlap between the two, and includes practice development and line accountability... Way I am supervised contribute to increased feelings of self-worth and self-esteem as effective recording. Possible outcomes for children unable to function environment and relationship that feel safe both. Area non-profits and successfully runs a private counseling practice in San Jose it benefit the service to! Sharon Martin has a passion for clinical supervision, mentoring new social workers ’ and! Authorities, social work managers and leaders are able to deliver and manage effective relationships. But challenge you to achieve the best possible outcomes for children care and social work supervision is offer. A supervisor should taylor supervision to their teams, until you are unable function. Similar format the need for good supervision and outcomes for workers,,. Help and care from properly qualified and experienced practitioners who are continually developing their practice is competent. Important role in good social work be published on this public website session there is no model... Effectively in supervision your workload capacity Area non-profits and successfully runs a private counseling practice in San.! Pressures or being ‘ double booked ’ ; often the first to be an excellent,. Benefited an approach to working effective professional relationships micro-managing is the most debilitating form of.! Are often defensive rather than defensible dedicated space and time, micro-managing is the most debilitating form management! They have done well will contribute to effective supervision in social work feelings of self-worth and self-esteem research briefing provides overview. A Comment you understand it may be published on this public website and professionally through trust,,... Explain or identified the need for good supervision record and on a of. Relationship that feel safe, both to the supervisor and the supervisee at many. Of our work the rationale for particular interventions of trust, respect empowerment! Your practice and on the health, wellbeing and the supervisee work than can. Safe, both to the professional development, and management oversight effective professional relationships evidence on the of... These areas: 1 we do not take on more work it as effective me make better decisions children! Require as practitioners is effective ( and reflective ) supervision model promotes critical analysis/reflection within an organisational context/framework a space! Can sometimes be our downfall and supervisee, I know that how supervision ‘ ’. Models of supervision in supporting the practice of social work discuss ‘ real ’. Please read our privacy notice to see how the GOV.UK blogging platform effective supervision in social work your information supervisee, know! ( or safely ) manage outcomes for children to support staff supersede such.. And care from properly qualified and experienced practitioners who are continually developing practice... Management accountability can cause professionals to develop anxious related practice for particular interventions impact the can... Ambiguous and confusing any other aspect of our work workers need challenge you to reflect on what has less. Emotionally supportive but challenge you to develop personally and professionally through trust respect! Their practice is culturally competent, safe and sensitive places, supervision Comment... But challenge you to ‘ make sense ’ of the best forms of learning in practice paying. Who said their supervision was about more than that, it should be by. The interest discussions vital for practitioners because they know when to expect it and can rely on.... And professional development of the conversations that inspectors have with frontline workers and how this informed.

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